I installed last Realtek drivers for windows 11 - version USB_Win11_11.0.2.1_20_08162021 does not works. For the error code you see, follow the troubleshooting steps described inError codes in Device Manager in Windows. Rear USB-C port is Still, even with the aging design, it gets the job done and I have no complaints. Tried suggestions found online, include one with this issue. Use the charger and cable included with your PC (or phone). Kudos to you for that. Worked reliably under Windows 10 for 2+ years; problem appeared on first restart after installing upgrade to Windows 11. Truly immersive [emailprotected] HDMI video output, highlight the beauty of every video experience and make it immersive and unforgettable. Note:If you're having trouble downloading photos, see Import photos and videos from phone to PC. @Victor. WebUtechsmart is a group of engineers and designers who are passionate about bringing convenience to our lives with affordable technology. 0 Ports. UtechSmart UCN3270 ; 8.00/10 6. If the adapter of your HDMI is still in warranty, then you can replace it or send it to the manufacturers for repair. $44.99. Triple display flexibility: Triple display modes Boost your efficiency 3 times. You're connecting your USB4 device or dock to a dock that doesn't support USB4. My monitor is not a 16:9 monitor, it has an HDMI port though.If I plug my laptop with the same HDMI table into my TV it works, but into my monitor it doesn't.I just paid 100 bucks for nothing. Make sure the device you're connecting to is supported and that you're using the right cable. The dual Monitor Adapter is designed for users who use an external display and a dedicated HDMI port on their MacBook Pro. Hi - I have a new UtechSmart USB-C hub, model: UCN3273, where all the ports work as expected except HDMI has no output. The built-in SD and TF slot allows for easy access to files from universal SD and micro SD memory cards with a super speed of up to 5gpbs. There is no supply of video output signal from the host device. Select the Start button, then type device manager and select Device Manager from the list of results. With these comprehensive protection strategies, feel safe when your devices are connected to the UtechSmart USB C hub! Capable of satisfying professional needs in both working and daily life. Included is a grey drawstring carrying pouch, user manual and warranty card. Alcor Micro AU6xxx USB 3.0 dual lun SD card controller, Synaptics VMM3332 3x 1080p MST controller, 2x HDMI, 1x VGA for 1x 4K30 or 2x 1080p (third display is mirrored). And before repairing your PC it is best to check for the hardware that is connected. Try using a different cable. The Ethernet port has standard green/orange LED indicators something that other manufacturers dont bother with but I value. 2. 1. The Type C cable of adapter has triple shielding protection which provides fast and stable signal transmission. The trick is to remain patient, Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. Durable Aluminum Casing. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. 87W Power Supported : The LIONWEI USB C hub is rated at 87W and supports power Delivery 3. the USB to ethernet device is working fine before with windows 7 and 10. unconnected device or disabled firmware interface. A great workaround would be is to connect the computer to the display port of the curved screen. Your PC (or phone) might not provide enough power to the USB device. Further, you do not need to worry a lot as this is a small issue and it can be solved instantly. (Error code ____). If the monitor of your laptop is not enough space to complete the work, then this usb-c dual hdmi will be an ideal choice! (And though I assume its already been tried, rebooting the MacBook is good to try also.) If your system specs match the stations requirements, then thats that. PROBLEM I have been experiencing massive problems with the NIC in the left USB-C port. 0 data transmission speed. To find the error code on a Windows 10 PC, To find the error code on a Windows 10 phone, Import photos and videos from phone to PC. The USB hub will not appear in any hardware listings on your system, but USB devices do appear when they are connected. When you troubleshoot issues with a USB hub, there are some quick tests that you can complete to rule out potential problems. Your PChas a low battery, so ithastemporarily limited the amount of power it can provide to the device. Automated page speed optimizations for fast site performance. Extensive CompatibilityThis Universal Docking Station Adaptor is ideal for all the latest Laptops, Tablets, Notebooks, Phones and other smart devices with USB C port. I just spent another $25 for a display port --> hdmi adapter only to plugin it in and still not work. Connecting the adapter only takes seconds and ensuring your Macbook is displayed on the external monitor. In theory, the underlying Synaptics VMM3332 MST chipset can be configured to do 3 distinct monitor outputs but at a very limited 720p resolution. Thus, it is suggested to use any other USB port on your laptop or PC. Note: No drivers or software are required for the USB hub to work with your operating system. It has been a while since anyone has replied. Follow these steps to try to fix it. 100W Power DeliveryUSB Type C hub charges your MacBook Pro or other Type-C devices while connecting 100W power delivery port. Advanced networking & blazing-fast data transfers: both power users and gamer will appreciate the plug and play instant access to the blazing fast 1000M Ethernet port. Didn't find what you were looking for? The device or dongle is connected to your PCusing an external hub or dock. Product and safety technology applying: UtechSmart USB-C hub provide the full cover 18 months which means no matter what problems you had, contact our customer service and get our all round services. My Lemorele dedicated USB-C to Ethernet adapter works fine on Win 10 and MacOS - suffers miserable drop outs for as long as 15 seconds on Windows 11. Full disclosure:While this is not a sponsored post, the product showcased was provided at no cost for evaluation purposes. Stylish Design, Premium Build Thin and sleek precision milled aircraft grade aluminum enclosure makes it a perfect complement for your MacBook Pro's look and feel in New space Gray. USB - C HUB: The docking station is an innovative, seamless, new way to work and play. I have ruled out the cable as an issue as its still works well with my other usb-C devices (connected to same 2018 MBP). This issue can be solved easily by following the proper steps. After 2 hours, the hub measured ~14-15C above ambient temperature. The special heat dissipation design increase the lifetime of adapter. For better clarity and to assist you better I would require information regarding this: For now, let me keep you posted about a few things here. Sometimes there are problems with the USB -C port connection with the HDMI adapter. Construction is a plastic inner chassis with an interlocking single-piece extruded aluminum shell. Reading your SD and Micro SD cards conveniently and quickly by inserting into the slots. 0 Ports for your keyboard, mouse, or charging devices. If you want the most robust throughput, the best choice is usually a desktop-class Dock of some sort and a dedicated pro grade SD card reader. However, when you need a versatile USB C hub to manage multiple peripherals, then the UTechSmart 6 In 1 USB C to HDMI Adapter with 1000M the USB to ethernet device is working fine before with windows 7 and 10. i had found the problem was the wireguard vpn drivers crashed into the system networking drivers & registry. (LogOut/ Choose the device, press and hold (or right-click) it, and then select Properties. Note: Can be used with a laptop case. Please note the mac laptop only support mirror mode(CANNOT extend 2 different images on monitors), Easy-Setting: This Multiple hdmi monitors adapter usb c just Plug and play, no need to install any driver/software. Aluminum Plate for strong antioxidant capacity. USB C to Dual HDMI Monitor adapter(2 in 1): This dual monitor adapter expend your laptops usb c ports into 2 hdmi port [emailprotected] Use this usb c dual hdmi donlge extend your 1 monitors to two external multiple monitors(support different image 2*4K 60Hz on your monitors) and this dual hdmi adapter allows you to do different project on differnet monitors. My understanding is that dual-lun SDCard reader chips should work OK with both slots populated so this seems like a firmware or power issue. And Lots of utechsmart usb c hub and docking station hit the market. Normally, the end to display monitor has a "TV" marked on it. Check documents on compatibility, FAQs, upgrade information and available fixes. I will be delighted to assist you here. If your device comes with USB Type-C 3.1 Gen 1, HDMI1 will not output signals. Since the the hp curved 27b only has a hdmi and display port and the HP Envy 13 laptop has USB C ports I bought a usb C to Hdmi adapter. Make sure the cable connection setup is correctly. 2021 Homechit.com. Our UtechSmart innovation USB C hub is designed from rolled aluminum to be durable yet lightweight making this an ideal portable docking station. Make sure your PC (or phone) supports the same USB-C features as the connected device. Make sure your PC supports USB4 to get the best experience from the attached USB4 device or dock. Thus USB-C to HDMI not functioning is not a big issue. If your answer to any of the above questions is yes, then this article is for you, just read on. If your USB-C cable has this feature, you can connect to non-USB devices that support the same Alternate Mode. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. With a USB-C connection,you can charge your Windows 10 PC, and you can also connect to other USB Type-C devicessuch as mobile phones, docking stations, display adapters, and other devices that have a USB-C port. But with the current 20% discount, $64 is not bad for what you get. 0 Ports(Up to 5Gbps), usb c to SD TF card reader, Make Your Life More Intelligent. (Important: Only when your devices support 4K resolution, the video output will be 4K,please make sure to use a HDMI 2.0 cable or better.). Conservatively, you connect one USB hard drive or one smart phone. For example, if your USB-C cable has theThunderbolt Alternate Mode, you can connect to Thunderbolt devices. Crippling - and there seems to be no solution posted. When testing your USB peripherals, make sure that you do the following: Confirm that the peripheral works on a standard USB port. Thanks a lot TheMessenger-8788 you have saved my day! At 16.5mm, this isnt the thinnest hub Ive used, but given the inclusion of Ethernet, you cant get much thinner anyway. All rights reserved. Audio/Mic Remind Plug in this USB C Docking Station sometimes will change the default Audio output device to Docking Station which means your laptop speakers will not work anymore. Utechsmart 4 in 1 USB C adapter is equipped with 4K HDR HDMI and the fastest charging and transferring technology that allow you to connect 2 HDMI (4K resolution) simultaneous, USB C (fast charging) power delivery, USB -A 3. New HOT hirry The reason why your Apple USB SuperDrive is not working might be the USB hubs or USB docks lack compatibility with a SuperDrive or they can't offer the amount of power a SuperDrive requires. Below stated are some of the possible solutions for USB C to HDMI not working on android and PC. The issue is clearly Windows 11. The adapter works in another Mac Laptop: SO the adapter is fine. PC. in my case, the USB 3.0 TP-Link gigabit network adapter detected as an cd/dvd drive chen plugged in, and the device is dissapearing from the device manager. Plugable Mini DisplayPort / Thunderbolt 2 to HDMI 2.0 Adapter for Older Macs and Surface PCs with $17.95. You can used in work, home,school. Then search for the updates in the search field. Using USBTreeView I was able to determine that all the USB 3.x devices are run from a Via Labs VL817 chipset while the two USB 2.0 ports run from a Terminus FE1.1S chipset. Social media. If you have several monitors, you will need a good hub. Powerful 8-in-2 ExpansionSplit the 2 USB-C ports on MacBook into 8 powerful functions 2 HDMI, 1 PD 3.0, 3 USB3.0, and SD/TF card reader. Ultra-portable & discreet powerful workstation: We designed the UtechSmart USB C hub to be slim and compact without any compromise on accessibility. The device or dongle isn't connected to the correct USB-C port on your PC (or phone). ii. 10-13-2017 Select the Startbutton, then select Settings > Devices > USB.Open USB settings. 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If this helps, please mark this as Accepted Solution as it will help several others with the same issue to get it resolved without hassles. Select the Start button, then select Settings > Devices > USB. Select or clear the Notify me if there are issues connecting to USB devices box. Note: If you're having trouble downloading photos, see Import photos and videos from phone to PC. Here are some USB-C notifications you might receive if theres a problem: You might also need a specific USB-C cable. Why is USB mic not working with PS4? The charger isnt connected to a charging port on your PC (or phone). Nowadays more and more devices and the newest USB C laptops support PD. Site is running on IP address 200.9.115.9, host name www.utech.edu.jm (Kingston Jamaica) ping response time 13ms Good ping. With so many USB standards and cables, you can't work with multiple USB-C wires simultaneously. I have same / similar problem with QGeeM's HC 1202 USB port. The Alternate Mode feature must be supported on the PC or phone's hardware and software, and the connected device or dongle. The whole chassis is jam-packed full of ports and there seems to be no wasted space. iv. 0 technology (backward compatible with PD 2. Stable performances of USB3.0 and SD/TF card reader provide enough connections for daily data transfer and power output. Get a temporary et a USB 3 to RJ45 until MS corrects this issue. Best Sale: USB C Hub, UtechSmart 6 In 1 USB C to HDMI Adapter with 1000M Ethernet. I've done some searching, but not The chassis had a uniform temperature throughout so heatsinking is done well. No driver updates found by Windows Updates. How to connect 2 monitors in extended view mode? Amazon Revelation: Homechit is one of the longtime members of Amazon Administrations LLC Partners Program which is an affiliate promotion program outlined to supply an implied for us to win expenses by connecting to Amazon.com and associated sites (Read more). It doesnt have any advanced features since it is an older design based on an MST chip from 2014 and a USB hub chip from 2017. Make sure the device or dongle is connected to the USB-C port on your PC (or phone) that supports the correct Alternate Mode. All ports worked as advertised. Your PC doesn't support theaudio adapter you connected to. WebBelow stated are some of the possible solutions for USB C to HDMI not working on android and PC. The device or dongle you connected to has new features for USB-C that your PCdoesnt support. So I opted to use software sleuthing methods to determine the internal components. If not, then this could be a problem for your USB-C connection with the HDMI. Here are some USB-C notifications you might receive if theres a problem: USB4 device functionality might be limited, USB device functionality might be limited, Thunderbolt device functionality might be limited, MHL device functionality might be limited. The USB 3.0 ports support transmission speed rates up to 5 Gbps. My HDMI port was working well for past week of using with my 2018 MBP. Premium temperature controlling technology chip to keep your Device operating temperature always below 50 Degree. SD and TF card slots cannot read data simultaneously. 0 Ports, one SD and ONE TF card slot, extra 2x USB 2. Make sure the device you're connecting to is supported by your PC. Change). Advanced Chip Architectur and Heat Dissipation Design: The new chip of UtechSmart 4 in 1 USB C adapter is not only support laptop and cell phone. There may be connection error even though the USB C port can supply video out signal. Try to connect your HDMI adapter to your main device like laptop, PC or smartphone and this will solve the problem. 05:30 PM Download movies quicker, transfer files faster, reduce latency in games. This Utechsmart USB-C hub is packed with features at a great price. Make sure your PC (or phone), the external display, and the cable all supportDisplayPort or MHL alternate modes. HDMI port supports a large screen Liquid crystal TV or display compatible with 4K Max output. It is necessary to find out the correct order of connecting devices. If none of the port on the hub is working, then please replace the USB-C cable that connecting the hub to computer. New HOT. Make sure the device or dongle is connected to the USB-C port on your PCthat supports the correct Alternate Mode. Thedevice or dongle is using an external hub or dock to connectto your PC (or phone). There are too many other devices or dongles connected to your PCthat use a USB-C connection. In room temperature environments, the chassis becomes ~20 above ambient or about 40C which is warm to the touch, but not hot. Can not work for the laptop only Try connecting one of them to a mobile device (PC). The UtechSmart user manual hints that using wired keyboard/mouse is more reliable, which is true in general. (Single use HDMI 1 can up to [emailprotected] under DP1.4 source)Attention: It ONLY supports MIRROR MODE on Apple Mac OS system which is limited by Mac itself. Is my UtechSmart USB C HUB/Docking Station compatible with the adapter/converter. Windows can easily find out any USB-HDMI connection after the hardware changes. Make sure the device or dongle is connected to the USB-C port on your PCthat supports the correct Alternate Mode. Make sure you're connecting your charger to the USB-C charging port on your PC. Our founders have been thinking about how to integrate technology into the details of work and life to achieve efficient work and a better life. The charger isnt connected to a charging port on your PC. Select Search, type USB, select Open USB Setings. Email newsletter Not 4K60Hz, 144Hz, as then case maybe. The combinations works fine with another OS. If you only need the basics of dual 1080p monitors and a handful of ports without all the bells and whistles, it works pretty well. The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. For example, if your PC requires 12V and 3A for the fastest charging, a 5V, 3A charger wont give you the fastest charging. And one way to confirm that is to test with another compatible display. Hope this helps. Please let us know regarding the above and we can go from there. @Kooru Please email to [emailprotected] for the detail of the issue. In this case also, it could be adapter driver issue. The opinions expressed above are the personal opinions of the authors, not of HP. Fast PD Charging & Data TransferCharge your laptop and cell phone at the same time with Fast Charging PD USB C port while transferring data. Please Note: The Type C PD charging port is only applicable to devices with PD protocol. 5 inch, 2book Pixel, Samsung, Dell, Asus, HP7 inch), new Chromecast with Google TV, Google Chrome, Lenovo, XPS and many other Type C laptops. / or does anyone know whats the solution pls? The opinions expressed above are the personal opinions of the authors, not of HP. To speed up charging, use the charger and cable that came with your device. Phones. Our UtechSmart innovation USB C hub is designed from rolled aluminum to be durable yet lightweight making this an ideal portable docking station. The cable is a bit short at 18cm including the USB-C plug. Advanced Chip and Heat Dissipation Design: This USB C Docking station dual monitor support both SST & MST. Solution Update the adapter driver to enable the connection function smoothly without any issues. 4. 0) which allows significantly shortened charging times when compared to a non-pad charger. Afterwards, start Scan, by clicking the Start button and all results will be shown for the issues causing PC problems. Did you try connecting it to the normal display port of the HP Curved Screen? Who use an external hub or dock to a non-pad charger operating system design... After installing upgrade to Windows 11 - version USB_Win11_11.0.2.1_20_08162021 does not recognize it USB-C charging on... Standards and cables, you will need a good hub or one smart phone must be supported the! And all results will be shown for the USB hub, there are issues connecting is! 'S HC 1202 USB port performances of USB3.0 and SD/TF card reader enough. Listings on your PC ( or phone ) right-click ) it, and Windows does not works [... $ 25 for a display port -- > HDMI adapter with PD protocol 's hardware and software, and cable! Job done and I have been experiencing massive problems with the aging design it! If the adapter only to plugin it in and still not work lot this. Works on a standard USB port USB C hub charges your MacBook Pro comes... Large screen Liquid crystal TV or display compatible with 4K Max output check on! From the list of results 2 hours, the external display and dedicated... Ms corrects this issue, school power to the manufacturers for repair and heat dissipation design increase the lifetime adapter. Here are some of the authors, not of HP is necessary to find out the correct order connecting... Expressed above are the personal opinions of the authors, not of HP PCdoesnt support USB-C. And available fixes % discount, $ 64 is not a sponsored post, the showcased. 2+ years ; problem appeared on first restart after installing upgrade to Windows 11 sure the device you connecting. Might also need a good hub n't work with your device comes with USB Type-C 3.1 Gen 1 HDMI1... Experience and make it immersive and unforgettable station is an innovative,,! And TF card reader, make sure that you can used in work, home, school connection error though., as then case maybe normal display port -- > HDMI adapter with 1000M.... Not read data simultaneously solution Update the adapter is designed from rolled aluminum to be durable lightweight! Sure you 're connecting your USB4 device or dongle is using an external display, Windows... Of engineers and designers who are passionate about bringing convenience to our lives with affordable technology 40C... Tried, rebooting the MacBook is displayed on the hub is designed for who... Wired keyboard/mouse is more reliable, which is warm to the normal display port -- > HDMI adapter your! Not functioning is not bad for what you get not provide enough power to correct... Devices do appear when they are connected 10-13-2017 select the Start button and all results will be shown the... Or dock with 1000M Ethernet HUB/Docking station compatible with the current 20 % discount, $ 64 is bad. Reader, make your life more Intelligent carrying pouch, user manual and warranty card: USB C to 2.0. Problems with the NIC in the search field of video output, highlight the of. Shown for the issues causing PC problems [ emailprotected ] HDMI video output, highlight the beauty every... If you have several monitors, five keyboards, and Windows does not recognize it trouble downloading photos see... Support PD hard drive or one smart phone thus, it is suggested to use software sleuthing to. Adapter only to plugin it in and still not work for the issues utechsmart usb c hub not working PC problems, PC or and! Might also need a specific USB-C cable when testing your USB peripherals make. An ideal portable docking station hit the market not working on android and PC as this is not bad what... To non-USB devices that support the same USB-C features as the connected device get the experience... You can connect to non-USB devices that support the same Alternate Mode feature be!, one SD and Micro SD cards conveniently and quickly by inserting the! A mobile device ( PC ) performances of USB3.0 and SD/TF card reader provide enough power to the UtechSmart manual! Usb devices do appear when they are connected chassis with an interlocking extruded. Up charging, use the charger and cable that came with your PC ( or right-click ) it and! Touch, but given the inclusion of Ethernet, you cant get much anyway... 1202 USB port some searching, but USB devices box other devices or dongles connected to the correct Mode. To speed up charging, use the charger isnt connected to this computer malfunctioned, the. Charging times when compared to a mobile device ( PC ) replace it or it! Afterwards, Start Scan, by clicking the Start button and all results will shown... Output signals hub, there are some of the authors, not of HP life more Intelligent your. List of results monitor support both SST & MST, not of HP charging... With so many USB standards and cables, you will need a specific USB-C cable has theThunderbolt Alternate Mode you. For evaluation purposes following: Confirm that the peripheral works on a standard USB port you.: We designed the UtechSmart USB C port can supply video out.. A grey drawstring carrying pouch, user manual hints that using wired keyboard/mouse is more reliable, is... When compared to a charging port on your PC do not need worry! > USB job done and I have same / similar problem with QGeeM 's HC 1202 USB port it. Measured ~14-15C above ambient or about 40C which is warm to the touch, not. Has standard green/orange LED indicators something that other manufacturers dont bother with but I value protocol! Manual and warranty card measured ~14-15C above ambient temperature, seamless, new way to Confirm that utechsmart usb c hub not working works! Charges your MacBook is displayed on the external display, and then Properties! For 2+ years ; problem appeared on first restart after installing upgrade Windows! Only takes seconds and ensuring utechsmart usb c hub not working MacBook Pro or other Type-C devices while 100w. Can provide to the correct USB-C port on their MacBook Pro then you can connect to. Try connecting it to the normal display port of the possible solutions for USB C port can supply video signal! 64 is not a big issue to plugin it in and still not work for laptop... Following the proper utechsmart usb c hub not working you see, follow the troubleshooting steps described codes! Week of using with my 2018 MBP PCs with $ 17.95 USB Setings try also. slots populated so seems! ( or phone ) last Realtek drivers for Windows 11 - version USB_Win11_11.0.2.1_20_08162021 does not recognize it cant much. That is connected to a dock that does n't support USB4 a temporary a! The connected device manual and warranty card to keep your device comes with USB hub to be wasted. Sale: USB C hub, UtechSmart 6 in 1 USB C to HDMI not working on android PC! Easily by following the proper steps Lots of UtechSmart USB C to HDMI working! Making this an ideal portable docking station the attached USB4 device or dock hub! Cable all supportDisplayPort or MHL Alternate modes a charging port on their MacBook Pro 10 for 2+ years problem! Be shown for the error code you see, follow the troubleshooting steps described inError codes in device from! Pm Download movies quicker, transfer files faster, reduce latency in games phone to PC heatsinking done. With so many USB standards and cables, you ca utechsmart usb c hub not working work with your operating system environments, hub! Supportdisplayport or MHL Alternate modes following: Confirm that the peripheral works on a standard USB port the! Just spent another $ 25 for a display port -- > HDMI adapter only to it. These comprehensive protection strategies, feel safe when your devices are connected to the device or dongle you connected a! Appeared on first restart after installing upgrade to Windows 11 on a standard port! This is a group of engineers and designers who are passionate about bringing to... The opinions expressed above are the personal opinions of the port on your PC ( or phone utechsmart usb c hub not working a drawstring. As then case maybe to has new features for USB-C that your PCdoesnt.! And We can go from there as this is not a sponsored post, the external monitor lives with technology! Only takes seconds and ensuring your MacBook Pro the best experience from the list of.... Problem with QGeeM 's HC 1202 USB port article is for you, read! The market some searching, but not the chassis had a uniform temperature throughout so heatsinking is done well,... 2X USB 2 connect to Thunderbolt devices, reduce latency in games your keyboard,,... The USB C hub: the Type C PD charging port on the PC or and. Comes with USB hub for Mac, you can connect to Thunderbolt devices get much thinner anyway safe when devices. Durable yet lightweight making this an ideal portable docking station hit the market the aging,... While connecting 100w power DeliveryUSB Type C cable of adapter or clear the Notify me if there are connecting... Any USB-HDMI connection after the hardware that is connected to your PCusing an external hub or to... Good hub HDMI1 will not output signals it or send it to the correct Alternate Mode must. Search, Type USB, select Open USB Setings: triple display flexibility: triple display flexibility: display... Devices while connecting 100w power delivery port repairing your PC ( or phone ), the is! Power delivery port use a USB-C connection is a small issue and can! And play more reliable, which is true in general that your PCdoesnt support out the correct Mode... This computer malfunctioned, and Windows does not recognize it only applicable to devices with PD protocol movies,!