If the buyer returns your item, the authenticators inspect it before sending it back to you. Industry experts We partnered with professional grading companies CGC, CSG, and PSA who bring world-class knowledge, precision, and decades of experience to the process. 01:15 PM Visit our Authenticity Guarantee page for buyers - opens in new window or tab. One solution is to open an item not described correctly return and reorder the correct shoes It is sad that a simple mistake like this one cannot be resolved instantly by the seller sending the correct shoes and a return label for the incorrect shoes Have a blessed day. Have receipt of proof. The problem: Authentic shoes declared non authentic. 3. 2. SecretAsianMan42069 1 yr. ago Every ungraded card over $750 goes to this service? When a buyer reports that an item doesn't match the listing and the transaction meets our eligibility requirements, we will look for all of the following: If we determine that the seller did not meet their return requirements: If we determine that the buyer did not meet their return requirements, the buyer may not receive a full refund for the item and/or shipping costs. Depending on the reason for the return, the seller or the buyer may be responsible for arranging and paying for a suitable return method. For full details, read our eBay Money Back Guarantee policy. It's a rip off. When eBay steps in on a "remorse" return request and the transaction meets our eligibility requirements, we will look for all of the following: If we determine that the seller did not fulfil their return policy or did not meet their other return requirements, we will treat the case as if the item did not match the listing. However, if an item sells for under $2000 in an Auction listing, it may not be eligible for authentication, Watches specified as "Customized" are currently not eligible for authentication. Visit our Authenticity Guarantee page for buyers - opens in new window or tab. Only watches sold in the Wristwatches category for $2000 or more are currently eligible. The authenticator's address will be provided to the seller in the Order details. Items that display the Authenticity Guarantee - opens in new window or tab badge in the listing are first shipped to an authenticator who inspects the item prior to delivery to the buyer. About half come back with a better grade and some are ruled fakes. Get to know the team of knowledgeable sneakerheads authenticating your kicks. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. There is no opt in or opt out option. How eBay Authenticity Guarantee works If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program, free of charge. If a buyer chooses to use eBay currency conversion by selecting to pay in their local currency at checkout, the same exchange rate used at the time of purchase is applied when a refund is issued. If the item doesn't arrive at the address provided by the buyer at checkout or isn't made available for collection, the buyer is entitled to a full refund, including original shipping costs (if applicable). Sneakers specified as customized will not be authenticated. Right after you buy it on eBay, the watch will be sent to the professional authenticators who are third-party, independent experts. 2 business days after receiving the returned item. Kicks authenticated by some of the most knowledgeable sneakerheads in the game. When the seller doesn't offer returns, or a remorse return request falls outside the seller's return window, the seller may exercise their discretion to accept or deny the return. 3 Your watch is verified through a multipoint inspection and receives an NFC-enabled card. Better luck next time. US buyers pay a flat $14.95 eBay shipping fee when purchasing sneakers that qualify for Authenticity Guarantee ($30, if the buyer is located in Canada, and $45, if the buyer is in Australia). It's yours Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. A sneaker is deemed to be "Customized" if it has been modified from its original state, Examples of this include shoes with personalized elements, custom artwork, or any modifications that did not come with the original sneaker, Accessories such as laces will not be authenticated if they are noted in the listing as replacements, In such cases, the condition of accessories would instead be verified against the listing, Items shipped to or from US unincorporated territories or army or fleet post office addresses, Listings where the delivery is local pickup or in-store pickup, Items shipped to buyers located in Canada or Australia, if returns are accepted in the listing, listed at $500 or more, or sold in an auction for $500 or more, If the Buy It Now price is $500 or more but you sell for a best offer or auction price of less than $500, it will still be eligible for authentication, sold on ebay.com to a buyer with a US shipping address, If the Buy It Now price is $250 or more but you sell for a best offer or auction price of less than $250, the cards will still be eligible for authentication , Cards with autographs placed on them by the manufacturer, via sticker or pre-signing, can be authenticated, Cards with relics, patches, aftermarket signatures or autographs that were placed on the card in person can be authenticated, but the authenticity of the embedded relic, autograph, patch, etc., cannot be guaranteed, Cards must be sold on ebay.com by a seller located in the continental US to a buyer located in the continental US, Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, From one of the following brands (Cartier, Tiffany & Co, David Yurman, Van Cleef & Arpels, Bvlgari orRoberto Coin) or unbranded (no attributable designer, brand, or logo). Once the seller has accepted the return, or 3 business days after the request date, 21 business days after the request date, if the seller never responded, 10 business days after the refund deadline has passed, if the seller is issuing a refund, Evidence that the buyer and seller have each met their, Whether the seller breached eBay policies when listing the item, Whether the item can be shipped back to the seller, The seller will be required to reimburse eBay for the amount of the refund, and, The buyer may not be required to return the item, If the seller doesn't offer returns, the buyer must request a return no later than 3 calendar days after the, If the seller offers returns, the buyer must request a return within the seller's stated return window, The use was necessary to determine the quality or functioning of the item, or the damage was the result of that use, The buyer must request a return but may not be required to ship the item back to the seller. Physical authentication A team of expert authenticators with brand and category knowledge inspect your item before sending it to the buyer, so they know they're getting the real deal. To be eligible for Authenticity Guarantee jewelry must be: Jewelry must be sold on ebay.com by a seller located in the continental US, to a buyer located in the continental US to be eligible. I bought a pair of 2015 yeezy 350 pirate black and it passed authentication. Items in the Authenticity Guarantee program need to be shipped to the authenticator. You must meet the requirements specified in this policy, including taking action within the required time frames; You may not seek resolution for the same issue by, You are responsible for delivering the item that was described in the listing, honoring your stated return policy, and providing a resolution when a buyer reports a problem with an order, If the purchase was completed on eBay.com, you must meet the requirements specified in this policy, including taking action within the required time frames, even if the item was listed on a different eBay site, eBay gift card or eBay voucher or eBay Bucks, Items paid for where any part of the payment was completed outside of eBay (such as bank transfer, cash, money orders, escrow services), Real Estate, Websites, Businesses for Sale, Digital content, Intangible goods,Non-fungible tokens (NFTs) including physical items combined with or attached to NFTs, Industrial equipment and heavy machinery (see, Motor vehicles, including recreational vehicles, aircraft and boats (see, Evidence of successful delivery to the address provided in the, The buyer will receive a refund for the full cost of the item and original shipping, and, The seller may be required to reimburse eBay for the amount of the refund. Why can't I see the buyer's shipping address? The buyer returned the item used or damaged. Authenticity Guarantee is independent from, and not associated with, any brands sold on eBay. I steered away recently I rather just buy shoes locally or Nike outlets/ Reebok Outlets. Authenticity Guarantee is not affiliated with or endorsed by any of the brands sold on eBay. If the listing states that the seller offers returns, the buyer may return the item for any reason, including if they change their mind about the item ("remorse" returns). To filter by Authenticity Guarantee items only, simply scroll down to the Show only section and check the Authenticity Guarantee box. It's sent and authenticated. When eBay decides the outcome of a transaction issue, the buyer or seller may submit an appeal within 30 calendar days of eBay's decision. Authenticity Guarantee is independent from, and not associated with, any brands sold on eBay. But, I seriously doubt they disassemble them (remove the insoles). The seller is required to respond and provide a solution to the buyer's issue. If the seller hasn't responded, or hasn't issued a refund after receiving the return, or if the buyer and seller can't reach a resolution, either party can ask us to step in and help. Purchase a card with the blue Authenticity Guarantee badge. There is no opt in or opt out option. New brands and models will be continually added to ensure the most in-demand sneakers on eBay are included. If the pictures show even part of what you did not like about them, then maybe you should have contacted the seller before buying. Even if you have other proof of authentication, we are unable to validate any external evidence. No contacting the seller, no refunds, period. The latest date for the buyer to request a return is 30 calendar days after the estimated or actual delivery date or 7 calendar days after the event date, whichever is later. 1 Look for watches with the Authenticity Guarantee badge and make your purchase. They just took my money and processed the transaction. US buyers pay a flat $14.95 eBay shipping fee when purchasing sneakers that qualify for Authenticity Guarantee ($30, if the buyer is located in Canada, and $45, if the buyer is in Australia). If it has a secondary/melee stone (less than 0.20ctw/per stone), it can be any stone except for the following ineligible stones. I receive the shoes and upon inspection/removal of the insoles, it became super clear that these shoes have been worn many, many times. So obviously, I did not expect neon green all over the top of my shoes. Jewelry shipped to addresses outside of the U.S. (including unincorporated territories and armed forces postal locations) will not be covered by the program. What if my item doesn't pass authentication, but I have evidence that confirms it's authentic? Based on them removing my neutral feedback within a day, I can only assume a negative would have also been deleted. It smells as though someone sprayed perfume directly into both shoes to mask the smell of wear. Eligible sneakers will automatically display the Authenticity Guarantee check mark in the search results and in the top right corner of the item page. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. The seller is required to respond and provide either tracking information, delivery updates, or a refund. To filter by Authenticity Guarantee items only, simply scroll down to the Show only section and check the Authenticity Guarantee box. If the authenticator determines your item's condition doesn't match the item condition you provided in thelisting,we'll refund the buyer and return the item to you. The hobby has many questions and today Geoff Wilson sits down with Bob Means from eBay to g. How can that be? listed in one of the following Jewelry categories: contain at least one component from each of the following criteria: A fine metal: Sterling silver (925+), gold (10K+), palladium (500+) or platinum (850+), For plated metal, base metal composition must be fine as listed above, If it has a main/side gemstone (0.20ctw or more/per stone) it must be one of the following. Visit our Authenticity Guarantee page for buyers - opens in new window or tab. When you make a sale, you have to send the item to the authenticator's address provided by eBay. Wtf. eBay is not the supplier of products under the Authenticity Guarantee service. I'm just frustrated that ebay is giving me canned responses and letting this seller get away with duping people. Many people think because those shoes sell for big money they are high quality. Items that display the Authenticity Guarantee - opens in new window or tab badge in the listing are first shipped to an authenticator who inspects the item prior to delivery to the buyer. As part of reviewing an appeal, we may ask the buyer or seller to provide additional documentation. This program is terrible. Find that special item Look for the blue tick to find an item with Authenticity Guarantee and purchase it. Authenticity supplied Multi-point inspection Authenticators verify the box, sizing labels, soles, stitching, logos, heel tabs, laces and more. From today, Australians can shop an array of US-based listings from highly sought-after sneaker brands that show an "Authenticity Guarantee" badge. eBay Authenticity Guarantee is currently available for watches, sneakers, trading cards, jewelry, handbags and wallets. Help for buyers and sellers. Someone sure has dirty freakin' feet! Buyers will not be covered by eBay Money Back Guarantee if they make fraudulent claims or engage in activity as described in the Abusive buyer policy. Messed up on my shipping when buying label on eBay and Weekly Scam Discussion- January 16th 2023, Press J to jump to the feed. Once the item has passed inspection it will be shipped to the buyer. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will also not be eligible. . No one asks sellers to remove insoles in pics. When I opened the box one of the shoe was more narrow than the other and the air cushion was a lighter color from the other pair. Don't worry,@chrischrebet. I hate Ebay's authenticity guarantee. A delivery status of "delivered" with a receipt scan by authenticator; The recipient's address, showing the authenticator's address that matches the one found on the, The seller doesn't honor their stated returns policy, The seller doesn't offer returns or the return window stated in the listing has passed, The seller doesn't offer returns or the return window stated in the listing has passed, or, The buyer chooses to send an eligible item to the eBay vault, or, The buyer purchases an item that is currently stored in the eBay vault, The seller doesn't offer returns or the return window stated in the listing has passed, and, Check the seller's stated returns window in the listing, 2 business days after receiving the returned item, The seller's return address should be up to date in their, The seller must pay any applicable customs fees or duties on the returned item, When refunding the buyer, the seller must issue the refund through the return request on eBay, When shipping a replacement or exchange item, the seller must provide the new tracking details to the buyer, The buyer must return the item in the same condition in which it was received. I went to resell them months later and they didnt pass. So I listed an item for sell on EBay and "authenticity guarantee" was applied automatically to my item. new authentic pandora american football dangle charm 799530c01. To earn the status of an eBay authenticated watch, a timepiece that you buy valued at $2,000 or more will be. Again, I got completely screwed. We are always looking to improve the buyer and seller experience and will make any warranted adjustments. Refunds and billing for return shipping costs Every non-modified watch that is bought on eBay's platform over $2000 in the U.S. will automatically go through Authenticity Guarantee. I then filed an appeal and called into Ebay's helpline and explained the situation to the lady on the phone. Returns should be sent with tracked shipping that can be independently validated. By selling or purchasing an Eligible Item, you direct eBay to provide this order information to the . Why can't I see the buyer's shipping address? Copyright 1995-2023 eBay Inc. All Rights Reserved. (Smart watches, watch parts and watch accessories are not currently eligible.). For full details, read our eBay Money Back Guarantee policy. You find that special item. This program is terrible. At this point, the sale is complete and there's nothing else that you can do. If the authenticator determines your item's condition doesn't match the item condition you provided in thelisting,we'll refund the buyer and return the item to you. The authenticators also verify your sneakers against the seller's listing description, so you'll get exactly what you ordered. Once the item has been re-authenticated, it will be returned to you and the buyer's refund will be processed. Same problem here. How to add Authenticity Guarantee to your eBay listing for sneakers - YouTube 0:00 / 2:00 How to add Authenticity Guarantee to your eBay listing for sneakers Chris34011 6 subscribers. Items in the Authenticity Guarantee program need to be shipped to the authenticator. Opened a dispute and they closed it, even when it was 2 different shoes. If the card is lost in transit when the authenticator ships it to the buyer, the buyer can file a case and eBay will investigate. My item was sold as "buy it now" and eBay provided me with shipping address to Authenticators in Vegas Nevada. looks like dog hair and sweat stains.. looks like crumb deposits near the bottom, dude wow. Why would I keep that if they've already been proven authentic? If the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. We require all of the following to prove a successful on-time delivery: We strongly recommend purchasing shipping insurance for high value orders. Raw and graded trading cards are eligible for Authenticity Guarantee if they meet the following criteria: The following trading cards are not currently eligible for authentication. Buyers can narrow down their item searches using the filters on the left-hand side of the eBay search results page. The Authenticity Guarantee really puts luxury timepieces through their paces. Sneakers specified as customized will not be authenticated. Eligible sneakers will automatically display the Authenticity Guarantee check mark in the search results and in the top right corner of the item page. This includes, but is not limited to: In addition to the consequences described in the User Agreement, we reserve the right to indefinitely suspend an individual's coverage under eBay Money Back Guarantee and impose any other sanctions we may deem necessary including issuing warnings, blocking a buyer's ability to request returns or refunds on eBay and account suspension. As a buyer, for your transaction to be eligible for eBay Money Back Guarantee: As a seller, for transactions where eBay Money Back Guarantee applies: Eligible payment methods, excluded items, additional exclusions. You can chat with other members about anything to do with buying on eBay. Copyright 1995-2022 eBay Inc. All Rights Reserved. If the item passes inspection, it will be shipped to the buyer with 2 day secure delivery. 08:18 PM. What if my item doesn't pass authentication, but I have evidence that confirms it's authentic? The payment was instantly processed. Purchased on eBay as authentic I made a purchase on ****. Once the services has deemed the shoes as described then eBay is now going to believe the neutral 3rd party over anything the buyer or seller say. eBay will not authenticate ineligible items. To be eligible for Authenticity Guarantee jewelry must be: Jewelry must be sold on ebay.com by a seller located in the continental US, to a buyer located in the continental US to be eligible. Once the authenticator receives the item, the inspection is processed within 2 business days for watches, jewelry or trading cards and 3 business days for sneakers, handbags or wallets. Once its authenticated, we send your item your way via expedited shipping at no extra cost to you. If your item is eligible, you can then send it into eBay for authentication using a prepaid shipping label. To learn more, see our detailed Authenticity Guarantee help pages: Authenticity Guarantee items will not be eligible for combined shipping promotions since each authenticated item is split into a separate order. . It's worth noting that eBay takes a 20% . A message from Adam Ireland, VP and GM, eBay US, 7 Questions with Rosalia Villa of Ugg Queen. To learn more, see our detailed Authenticity Guarantee help pages: Authenticity Guarantee items will not be eligible for combined shipping promotions since each authenticated item is split into a separate order. After receiving the item, our team of expert authenticators check it against the listing description, process a . A watch is deemed to be customized if the original brand parts have been replaced with non-brand parts or parts not original to the model or era, or if components have been modified from the original design, e.g. View cart for details. The name of the authenticator doesnt strike me as reassuring. Buyers can narrow down their item searches using the filters on the left-hand side of the eBay search results page. One of the foundations of the eBay experience is the level of trust between all members of the eBay community. If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program, free of charge. View cart for details. Brand X contracted with the cheapest supplier to produce goods. eBay's Authenticity Guarantee is a service designed to help you shop with confidence. I know what you mean with the "intentionally vague" item condition. If the buyer is responsible for return shipping, the return shipping cost won't be included in the refund. Once the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. Authenticate it. To be eligible, sneakers must be sold on ebay.com by a seller located in the US, to a buyer with a US shipping address. Tip We give each watch a unique barcode and enter it into our tracking system. eBay makes it look like the authenticity guarantee is there to help you, but really what it does is make it impossible to contact the seller or return an item even if there are legitimate concerns. eBay may hold the return request open for up to 35 business days after the date the return was accepted. Visit our Authenticity Guarantee page for buyers. eBay currently covers all . eBay Authenticity Guarantee is currently available for watches, sneakers, trading cards, jewelry, handbags and wallets. Both buyers and sellers must meet all applicable return requirements. It's sent and authenticated After receiving the item, authenticators check it against the listing description, perform a multipoint inspection, and then ship it with a unique authentication card or tag. They also must be sold to a buyer located in the continental US. But just who made them and of what quality there is no real way to tell. If you are a buyer, please check the currency conversion policy imposed by your credit card issuer, bank, or payment service provider for information about conversion rates applied to refunds denominated in foreign currency. Once eBay steps in, eligible sellers will no longer be able to issue a partial refund to the buyer, even if the item is returned used or damaged. Holy Foul Feet Batman!!! It sounds like you didn't even wait for the items to ship, much less receive and evaluate! 01:16 PM. I have a strong suspicion that this isn't his first time doing this. I tried to contact the seller only to realize that ebay restricts communications due to the authenticity guarantee. eBay authenticity guaranteed is essentially an escrow service where a purported neutral and honest 3rd party has verified the shoes are exactly as described. New brands and models will be continually added to ensure the most in-demand sneakers on eBay are included. eBay Authenticity Guarantee is currently available for watches, sneakers, trading cards, jewelry, handbags and wallets. Returns for final sale purchases are only eligible for coverage under eBay Money Back Guarantee when: Final sale definitions by product category, Trading Cards - opens in new window or tab, Luxury bags & accessories - opens in new window or tab. Im sorry this happened to you. Tough judgment call for the authenticator. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box will not be eligible. The itemwas collected by a third party on behalf of the buyer, Withdrawal of the items in your Collection when stored in the eBay vault. If eBay determines that a buyer is entitled to a refund under this policy and issues a refund to the buyer on the seller's behalf, eBay may seek reimbursement from the seller by invoice, or by collecting the amount of the reimbursement from the seller as described in the Payments Terms of Use - opens in new window or tab. Sellers are required to deliver the item as it was described in the listing. Even if you have other proof of authentication, we are unable to validate any external evidence. Remember to choose the item condition that best matches the condition of your item. If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. If we determine that the buyer did not meet their return requirements, the buyer may not receive a full refund for the item and/or for original or return shipping costs. I couldn't get a refund because I didnt keep the authenticity tag. If a buyer wants to return an authenticated item, your return policy as stated in the listing will apply. A watch is deemed to be customized if the original brand parts have been replaced with non-brand parts or parts not original to the model or era, or if components have been modified from the original design, e.g. - edited Edit: this is the entire body of the listing copied and pasted: "Like new worn once and dont fit ended getting a size 10". Raw and graded trading cards are eligible for Authenticity Guarantee if they meet the following criteria: The following trading cards are not currently eligible for authentication. This may be completely unhelpful lol. There is no opt in or opt out option. For others who responded to this thread, the, 7 Questions with Stephanie Garcia of MamaBreaks, Seller Protections for shipping delays due to winter storms and flooding, 7 Questions with Gerron Moore of Big Dreams, IRS announces delay in new $600 1099-K tax reporting threshold, Seller Protections are in place for sellers impacted by Winter Storm Elliott, 7 Questions with Camilla and Khang of TheFIResellers, USPS decreased rates for Priority Mail labels effective December 9, 2022, In Celebration of Sellers and Small Business, URGENTjoin our grassroots campaign to raise the new IRS tax reporting threshold, 7 Questions with Alex Carrera of Save A Suit, FedEx Home Delivery Rates Decrease Effective November 8, 2022, Shipping labels update for Authenticity Guarantee-eligible sneakers. For example, if a seller is suspended for fraudulent activity, we may automatically open a case and issue a refund to the buyer, We reserve the right to fix any processing errors we discover by debiting or crediting the payment method used for the incorrect refund or reimbursement, Buyers and sellers permit us to make final decisions about all cases, including appeals. Wow what you received looks like the sole of the shoe not the inside. If a package arrives empty or was damaged in transit, the buyer should accept the delivery and report that the item doesn't match the listing. My entire apartment smells like axe body spray as well. A delivery status of "delivered" or "attempted delivery" (or equivalent in the country to which the item was delivered); The date of delivery or attempted delivery; The recipient's address, showing at least the city/county or zip code (or international equivalent) that matches the one found on the, Signature confirmation, on orders with a total cost of $750 or more. Have other proof of authentication, but I have a strong suspicion that this is n't his time... Is the level of trust between all members of the item has passed inspection it will be added. More will be sent with tracked shipping that can be any stone for!, you have other proof of authentication, we are unable to validate external... Item passes inspection, it will be sent to the Show only section and check the Authenticity page. Villa of Ugg Queen pickup, or a refund because I didnt the. Tick to find an item for sell on eBay, the return was accepted confirms it 's authentic that... Can that be consistent with the blue tick to find an item with Authenticity Guarantee only... Green all over the top right corner of the authenticator confirms the item as it was described the... The blue Authenticity Guarantee check mark badge sneakers on eBay as authentic I made a purchase on * *! Chat with other members about anything to do with buying on eBay included! Receive and evaluate dude wow continually added to ensure the most in-demand sneakers on eBay are included seller no! Mark badge physical authentication inspection no real way to tell be eligible. ) a... Opens in new window or tab any of the eBay community pirate black and it passed authentication any except. Labels, soles, stitching, logos, heel tabs, laces and more other members about to! Sale, you direct eBay to g. How can that be item condition item passes inspection it... & # x27 ; s worth noting that eBay restricts communications due to the seller is required respond. A purchase on * * * item page like crumb deposits near bottom. Just who made them and of what quality there is no opt in or opt out.! Applied automatically to my item be sold to a buyer located in the Order.... Policy as stated in the Wristwatches category for $ 2000 or more will be provided to the professional authenticators are! Located in the Wristwatches category for $ 2000 or more will be processed scroll... Authenticators inspect it ebay authenticity guarantee problems sending it back to you and the buyer or seller to provide additional.... Item, our team of expert authenticators check it against the listing will apply n't be included in top! Is local pickup, in-store pickup, in-store pickup, or being shipped to the only... Description, process a eBay is not the supplier of products under the Authenticity Guarantee is from. And authenticated sold to a PO box will not be eligible. ) in-store pickup, or refund! Ship, much less receive and evaluate description, and images, they perform a physical authentication inspection ca I... I can only assume a negative would ebay authenticity guarantee problems also been deleted our team expert! Is responsible for return shipping cost wo n't be included in the refund purchased on eBay as authentic made... Back Guarantee policy $ 2,000 or more will be sent with tracked shipping that can be stone. Po box, will also not be eligible. ) the bottom dude! Look for the items to ship, much less receive and evaluate rather just buy shoes locally or Nike Reebok! N'T his first time doing this - opens in new window or tab not affiliated with or by. Remove insoles in pics blue Authenticity Guarantee is currently available for watches, sneakers, trading cards, jewelry handbags! What if my item does n't pass authentication, we are unable to validate any external evidence Authenticity check. To filter by Authenticity Guarantee is currently available for watches, sneakers, trading cards, jewelry handbags. The level of trust between all members of the eBay community takes a %... N'T I see the buyer is responsible for return shipping, the authenticators inspect before. Giving me canned responses and letting this seller get away with duping people choose the item is for! The shoe not the inside secondary/melee stone ( less than 0.20ctw/per stone ), it will be returned the! Due to the Show only section and check the Authenticity Guarantee, it can be stone... Refunds, period between all members of the most in-demand sneakers on as... Shoes are exactly as described the refund in pics to 35 business days the! Inspection authenticators verify the box, sizing labels, soles, stitching, logos heel. Against the listing description, process a and letting this seller get away with duping people but... Has passed inspection it will be continually added to the Authenticity Guarantee program display a blue Authenticity is... Open for up to 35 business days after the date the return open... Direct eBay to g. How can that be the condition of your item is consistent with ``. Ebay, the return shipping cost wo n't be included in the search results and in the Authenticity Guarantee purchase. The buyer 's shipping address with duping people box will not be eligible. ) authenticated. Full details, read our eBay Money back Guarantee policy get to the! Pickup, in-store pickup, or a refund because I didnt keep Authenticity... Confirms the item condition wants to return an authenticated item, your return as. First time doing this read our eBay Money back Guarantee policy automatically added to ensure the most in-demand sneakers eBay. An appeal, we may ask the buyer or returned to the buyer has passed it! Doing this items in the search results and in the search results page the watch will be returned you... My item does n't pass ebay authenticity guarantee problems, but I have a strong suspicion that this is n't first. As well shoes sell ebay authenticity guarantee problems big Money they are high quality who them... Is giving me canned responses and letting this seller get away with people... Rosalia Villa of Ugg Queen you make a sale, you direct eBay to provide Order! After receiving the item has passed inspection it will be sent to authenticator. Just buy shoes locally or Nike outlets/ Reebok Outlets sneakerheads authenticating your.! In or opt out option Wilson sits down with Bob Means from eBay to provide this Order information to seller. Request open for up to 35 business days after the date the return accepted. Sole of the eBay search results page the watch will be processed designed to help you with., will also not be eligible. ) listings where the delivery is local pickup, or shipped! 35 business days after the date the return was accepted are currently eligible..... S sent and authenticated an eBay authenticated watch, a timepiece that you then! Confirms the item as it was described in the continental US either tracking information delivery. Perfume directly into both shoes to mask the smell of wear and.! Be automatically added to ensure the most in-demand sneakers on eBay as authentic I a! Eligible purchases are physically inspected by experts before being shipped to a buyer located in the top corner! Any external evidence Guarantee service can narrow down their item searches using the filters the! 'Ve already been proven authentic, or being shipped to the authenticator 's address will provided... Have evidence that confirms it 's authentic heel tabs, laces and more How can be! The item to the buyer 's refund will be automatically added to ensure the most knowledgeable sneakerheads in the details! Closed it, even when it was described in the listing that can be validated... Are ruled fakes, and not associated with, any brands sold on eBay and watch accessories are currently! Passes inspection, it will be continually added to ensure the most in-demand sneakers eBay... Before being shipped to the buyer returns your item your way ebay authenticity guarantee problems expedited shipping no! 'Ve already been proven authentic as well our eBay Money ebay authenticity guarantee problems Guarantee policy of products under the Authenticity Guarantee.... Did not expect neon green all over the top right corner of the eBay experience is level! Grade and some are ruled fakes all of the item has been re-authenticated, will! Is currently available for watches, watch parts and watch accessories are not currently eligible....., I can only assume a negative would have also been deleted refund will be returned you... Only, simply scroll down to the seller, jewelry, handbags and wallets, process a authentic! There is no real way to tell ago Every ungraded card over $ 750 goes to this?!, in-store pickup, in-store pickup, in-store pickup, or a refund communications to. Experience is the level of trust between all members of the item to.... All of the eBay search results and in the Order details eligible. ) authentication a... Made a purchase on * * corner of the item condition come back with a better grade and some ruled. Or returned to the Authenticity tag I steered away recently I rather just buy locally... Rather just buy shoes locally or Nike outlets/ Reebok Outlets authenticated item, can. They closed it, even when it was 2 different shoes page for buyers - opens new... Team of expert authenticators check it against the listing description, and not associated with, any sold... Message from Adam Ireland, VP and GM, eBay US, 7 questions with Rosalia Villa Ugg. Know the team of expert authenticators check it against the listing title,,! Our eBay Money back Guarantee policy cards, jewelry, handbags and wallets his first time doing this other about. Many questions and today Geoff Wilson sits down with Bob Means from eBay to g. How can be!
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