service nsw regional seniors travel card balance check

NSW/ACT Seniors: NSW and ACT Seniors Card holders can apply on the Opal website. Applications for 2023 close on 30 November 2023. Bus services run within and between most regional centres and towns throughout NSW. 0000004157 00000 n I want to know about your petrol distribution price regard eric. Retailers can check with their bank if theyre not sure which merchant category code they are using. For example, the retailer was selling fuel under the supermarket code. Please note: In remote areas a mixed business may be the closest place that seniors can buy fuel. 0000021330 00000 n Message us. Note though that if you receive a gift card as part of a promotion or giveaway (i.e. Please try to make sure you spend your $250 before your card expires. A new card will arrive in the mail a couple of weeks later, it then has to be activated before use. Small regional communities in NSW now have more travel options and better connections to nearby centres with many new coach services gradually being introduced around the state. Card means your Regional seniors travel card. Accessible travel on NSW TrainLink services. Your 4-digit PIN will be posted to you in a separate envelope. Some privately owned and operated services may offer other concessions at their own discretion. 7 PDS means this product disclosure statement. 0000004731 00000 n If you do not have your proof of entitlement card, you are required to pay for and travel with an Adult fare, or you may be fined for travelling on an invalid ticket. You can further refine your results to show trips with, for example, the fewest changes, the least walking, the earliest departure times and your preferred mode of travel. The regional seniors travel card has been restricted for use at Australian retailers based on their merchant category code. Travel in regional NSW for seniors, pensioners and concessions, regional bus fares and the Regional Excursion Daily ticket, half-price fares for individual bus trips, $2.50 unlimited daily travel with a Regional Excursion Daily ticket, 50% off ordinary Adult peak season Economy and First Class fares, $2.50 unlimited daily travel on Regional train and coach services with a pre-booked, NSW and ACT Pensioner Concession Card holders, NSW War Widow/er Transport Concession Card holders, Enter your departure location, destination and travel date/time, then select Go to see all available trip options, Refine your results by choosing Options then select Accessible services only, print out your trip plan or share it with someone via a link, be notified about planned travel disruptions. You can use the Trip Planner to plan a trip and get fare estimates and accessibility information. The travel card is valid for 14 months from the date of issue. If you already hold an interstate Seniors Card, you can apply for a Gold Opal card by completing the Interstate Seniors application form. Concessions are generally not available on private ferries, event shuttle buses, chartered buses and Great Southern Rail services. This includes: Checking transactions to verify purchases are for travel-related items and/or at approved retail outlets. You can use your card for travel-related purchases Australia-wide. The regional seniors travel card can be used for a range of Opal payments. To activate your card contact card services by phone or online and follow the prompts. The card, which puts $250 in the pocket of eligible regional seniors, was initially promised for two years at the 2019 election. If your card is lost or stolen, contact card services by phone or online to cancel your card within 24 hours. Copyright Why Leave Town Pty Ltd (61 654 630 716). Eligible seniors, pensioners and concession card holders are entitled to: Pensioner Travel Vouchers are available for: For more information about NSW TrainLink fares, bookings, and terms and conditions of travel, visittransportnsw.info/regional. We pay respect to traditional custodians and Elders past and present. Hello all! PIN means the personal identification number which has been selected by you, or which has been allocated to you by us, for use with your Card in any Electronic Banking Terminal. Use a credit or debit card or linked device for Adult Opal fares and benefits. Last year, we spoke about the $250 Regional Travel Card for Seniors. Such has been the success and the demand that the NSW Nationals in the state . REMEMBER the free travel card seniors were given last year? Well dear reader, you can get another one for 2021. For those eligible, it was available in 2020 and is again available in 2021. If you need assistance, there are supported transport options for you. Yes. In other areas pick-up and drop-off points may be nearby location such as shopping areas, healthcare precincts, public transport hubs and convenient meeting points in residential areas. Regional senior travel cards donot work at ATMs. For a handy collection of travel planning instructions and guides all in one place, see our Help with planning page. Please try to spend your $250 before your card expires. Your Opal activity is a record of the transactions made with your Opal card. %PDF-1.6 % Try to spend your $250 before the card expires. Please allow up to 20 business days from the time of application for your card and PIN to arrive. Find out if you are eligible for a Seniors Card or Senior Savers Card Are you a permanent NSW resident or citizen? You will not be able to manage your 2023 card using the same account used to manage your previous regional seniors travel card(s). living in regional NSW outside Sydney, Newcastle and Wollongong. Use the Trip Planner to plan your journey from A to B and it will automatically calculate the best way to complete the trip between location A and location B including the latest real time data, if available. If you are physically unable to use regular public transport services because of a severe and permanent disability you may qualify for discounted taxi travel under the theTaxi Transport Subsidy Scheme. The card helps ease the burden of travel costs for eligible seniors in regional, rural and remote areas of NSW by providing them with a $250 prepaid Visa card to be used towards pre-booked NSW TrainLink, regional train and coach services, fuel, and taxis. The definition of regional NSW is consistent with what is used for Restart NSW local government areas outside of Sydney, Wollongong and Newcastle. Transport for NSW takes the security and privacy of customer information very seriously. On Demand services can pick you up from home or an easy to access location, and take you where you need to go. Website designed and developed by Sydney Marketing Agency. You may need your PIN to complete transactions at retail outlets. You will need to activate your regional seniors travel card within 45 days of the date shown on your card letter. Community Transport is a government-subsidised scheme available in many regional areas that supports people with limited transport options to live happy, healthy and fulfilling lives by making it easier to get around and stay socially connected. You can check your balance over the phone. Applications for the 2021 Seniors $250 Travel Card are now open. Download a Transport for NSW endorsed app to your phone or device so you can plan trips on the go. The prepaid Visa card provides seniors with $250 to ease the burden of travel costs and assist them in getting to and from essential services. It also applies to some categories of veterans. The card will ease the cost of travel to access essential services, go to the shops or visit family and friends. Department of Veterans Affairs Deputy Premier and Minister for Regional NSW Paul Toole said the Regional Seniors Travel Card has been an overwhelming success. to buy an item or service that is valued more than your card balance. Just wondering, I am 63 years old in March this year,2021, so not of the Pension age, however I am a DVA Gold Card TPI holder so do I qualify for this benefit. In most areas you can hail buses from dedicated bus stops, but in some rural areas bus stops may not be signposted and you will need to contact the local operator to find out where buses pick up and drop off passengers. Eligible seniors can apply for a $250 prepaid card to help ease the cost of travel. It doesnt contain a chip which means it cant be inserted into a point-of-sale terminal or used for contactless payments including tap and go. Please ensure you always have an alternative method of payment just in case the merchant does not accept your card. Merchant category codes are used to classify businesses by the type of goods or services they provide. Call 1800 569 070 (available from mid-January 2020). Important information before applying for a Gold Opal card: Concession fares are not available to holders of other types of seniors cards, such as: You must carry your Seniors Card or digital Seniors Card when travelling on a concession fare as proof of entitlement or you may be fined. All Regional coaches are air-conditioned and offer allocated Economy seating, large windows, reclining seats with headrests and lap sash seatbelts.NSW TrainLink fares and bookings. These are operated by local bus companies and are different to NSW TrainLink coach services, but are all part of the same statewide public transport network. Information about accessible travel, safety and security, travelling with prams andlate night transport. Applications for all seniors will open in late January 2020. Merchant category codes are used to classify businesses based on the type of goods or services they provide. Motor Trades Cares (MTC) provides access to free industry WHS and workers insurance information and topical publications, webinars, management system resources, including policies, procedures and supporting checklist and forms. No. Contactless Card means a Card issued for Your authorised representativemust have either a: Your authorised representative can only apply on your behalf by visiting a service centreand providing: If you'vealready applied for your regional seniors travel card, your authorised representative can register to manage your card on your behalf by visiting a service centreor by sending an email. 0000001352 00000 n You can request to have any remaining balance transferred to a new card. Reasons for declined transactions include using your card: To dispute a charge, download and print theregional travel card dispute form PDF. To apply for a NSW Seniors Card and any replacement, visit the NSW Seniors Card website or call 13 77 88 and your application will be processed over the phone. Finding it hard to renew my travel card .What am I doing wrong ? The expiry date is available on the front of yourcard. How to use public transport to get around Sydney and NSW. The card is making it easier and more affordable for seniors to remain connected with family and friends. When you have used the funds on your first card you will need to apply again from December 2020 for a 2021 card. APPLICATIONS for the NSW Regional Seniors Travel Card for 2022 have opened. If your card is not activated within 45 days, it will be cancelled. More information will be available at service.nsw.gov.au/RSTCterms. Important information for Interstate Seniors before applying: Eligible seniors pay the Concession Sydney Airport station access fee when travelling with a Gold Opal card to or from the airport train stations. function ml_webform_success_4658131(){var r=ml_jQuery||jQuery;r(".ml-subscribe-form-4658131 .row-success").show(),r(".ml-subscribe-form-4658131 .row-form").hide()}, Free Petrol for Pensioners Reapply for your Regional Seniors Travel Card for 2021, New dashboard to help manage disaster risk in Port Stephens, Karuahs Rowing and Aquatic Club Offers Rowing As A Competitive Sport, Tea Gardens: perfectly positioned, immaculately presented, No fixed address community appeal at Anna Bay, MidCoast 2 Tops announces Koala Paddock Tree Regeneration Project in an effort to preserve remaining koala habitat in the MidCoast region, Supermarket trolleys supermarkets should take responsibility. The cost of an On Demand trip is similar to the cost of a local bus trip, with discounted fares available to seniors, pensioners and concession card holders. This is a $250 prepaid card to help ease the cost of travel. Regional seniors travel card Managing your card Applications for 2023 are now open Applications for 2023 close on 30 November 2023. You must meet the eligibility criteria for the card including living in one of the designated NSW local government areas. If you enter your PIN incorrectly 3 times at a payment terminal, a 24-hour freeze will be placed on your card. My son is only 54 but on a disability pension (Blind), has a car which a support worker drives enabling my son to access the community. Use tab to navigate through the menu items. Ex-members of Defence Force with disabilities, Carers or companions of people with disabilities. It can take up to 48 hours to show all activities and balance on the website activity statement. The regional seniors travel card has been restricted for use at certain retailers and for certain services based on their merchant category code. Coffs Harbour seniors were the first to try the Regional Seniors Travel Card a year and a half ago and its wonderful to see how far the scheme has come since. Applications for 2023 (Year 4) open on 23 January 2023 and close on 30November 2023. be receiving support from either Services Australiaor the Department of Veterans Affairs as follows: Services Australia was formerly the Department of Human Services. The card, which puts $250 in the pocket of eligible regional seniors, was initially promised for two years at the 2019 election. Every train has a buffet car which serves food and drinks including snacks, hot meals and alcoholic beverages (subject to operating hours). It is a great little bonus from Service NSW that gives those eligible $250 for any travel related expenses. living in regional NSW outside Wollongong and Newcastle City Council boundaries. You have successfully joined our subscriber list. You can find accessible service information with the Trip Planner. Top up amounts of $10 for adult and $5 for child or concession are available when topping up online. The fastest way is to use the Express Plus Centrelink mobile app. If registering byemail, copies of the following documents will need to be sent to no-reply@nswregionaltravel.cards: You can emaila scanned copy or a clear photo of the above documents. Reasons your transaction will be declined: You tried to use your card for non-travel related purchases. The NSW Government is not required to pay the outstanding balance. If so then just follow these steps: 1. A new card will arrive in the mail a couple of weeks later, it then has to be activated before use. . Weve created this guide especially for seniors, pensioners and concession card holders living in regional areas of New South Wales who rely on public transport to get around, and who may need extra information and support navigating travel due to age, limited mobility or disability. Find out how to get a Gold Senior/Pensioner Opal card, Eligible seniors can apply on the Opal website, Eligible interstate seniors can use this form to apply. To apply for a NSW Seniors Card and any replacement, visit the NSW Seniors Card website or call 13 77 88 and your application will be processed over the phone. Longer distances and fewer transport options mean regional seniors often rely more on their cars and have higher fuel costs than people in the city. The item or service youre trying to buy costs more than your card balance. If prompted to enter your PIN at retailers, please take care to enter your PIN correctly. Find out more about Taxi Transport Subsidy Scheme. Please allow up to 20 business days from the time of application for your card and PIN to arrive. The regional seniors travel card provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card to help ease the cost of travel. Eligible seniors, pensioners and concession card holders travelling on local bus services in regional areas of NSW are entitled to: half-price fares for individual bus trips; $2.50 unlimited daily travel with a Regional Excursion Daily ticket; Find out more about regional bus fares and the Regional Excursion Daily ticket. To join the Why Leave Town Gift Card Program in your town and to encourage more people to shop local, simply find the program you would like to join by clicking on the drop down box below. The regional seniors travel card will work at retailers using merchant category codes including service stations, fuel, taxis, trains and coaches. Regional Map ; Discount Directory . 0000004382 00000 n Seetransportnsw.info/operators, then under Filter by mode select Community Transport. Monitoring the number of cards requested to be sent to the same address. tap and go, payWave), set up recurring transactions such as Opal auto top up, pay for rideshare services including Uber. Each $250 regional seniors travel card will expire after 12 months from the time it is issued. Living in regional NSW is rewarding in so many ways, but every day we struggle with the tyranny of distance, Mr Barilaro said. The Regional Seniors Travel Card can be used for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. Check the location schedule to see when we'll be in your area. 0000002905 00000 n The expiry date is available on the front of the card. This means you no longer meet the eligibility criteria and you will not be able to get a regional seniors travel card. POS means point of sale. Contact Service NSW for more information. In some areas On Demand services provide door-to-door connections. Tickets and fares for metro, train, bus, ferry, light rail and coach within Sydney and around NSW. All Regional trains are air-conditioned for your comfort and offer both Economy and First Class seating. You can use the travel card at certain retailers across Australia to pay for fuel, taxis and pre-booked NSW Trainlink Regional trains and coaches. If the total cost of your travel-related expense is greater than your card balance, you must pay the outstanding balance. Download your copy here . Having an extra $250 in their pocket has made it easier for regional seniors to get to the shops and medical appointments and stay connected locally and with friends and family living in other parts of the State. Tickets and fares for metro, train, bus, ferry, light rail and coach within Sydney and around NSW. Find out how to activate your card and manage your PIN and card balance. 0000002288 00000 n pre-booked NSW TrainLink train and coach services. hb```b``.a`g``gg@ ~V daP1yK s3i,ALE%4]m*XqW`S(Oq5i1fQWPuM' After a cardholder has put fuel in their car, a member of staff or the cardholder swipes the card in a point-of-sale terminal. Select to sign in using "Card Number and 4 Digit Passcode". Buses in some regional areas now have real-time location tracking, so with the right app youll always know how far away your bus is. 218 23 Some Seniors Cards are not accepted. 0000003577 00000 n We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Thats more than 691,000 since the card was launched. Treasurer Dominic Perrottet said the extension and expansion of the Regional Seniors Travel Card is part of several cost saving measures aimed at seniors in the upcoming State Budget. 0000001480 00000 n To make travel easier and more affordable, eligible Australian seniors, pensioners and people with certain disabilities are entitled to discounted or free travel on public transport in NSW. To look up the details of a route including a map and download a PDF timetable of the scheduled routes times, you can look up your route on the Routes and timetables page. Governing Councillors and MTA NSW Management. details below or from service.nsw.gov.au/RSTCterms free of charge. Trips are usually booked and paid for via an app or over the phone. The Australian Heavy Vehicle Repairers Association (AHVRA) represents the heavy vehicle accident repair industry at a national level. You can check your balance over the phone. In the final PassCode box enter your 4 digit pin that is on the back of your card. Text size Manage your card online You can register your regional seniors travel card on the card services website to: The card will work if you use it at service stations that include a convenience store or mixed businesses that are operating with a fuel category code. Plan your travel in NSW using the Trip Planner orapps, check timetables andtravel alerts and find information on stations, stops, wharves and how to get to events. To find out if On Demand public transport services are available in your area, visittransportnsw.info/on-demand. In the first box enter your card number. Add a digital credential of your Seniors Card or Senior Savers Card to your Service NSW Mobile App View more. Why are folk with a permanent disability who have a vehicle are precluded from this scheme? The prompts 630 716 ) the transactions made with your Opal card by completing the interstate card... Door-To-Door connections use the Trip Planner to plan a Trip and get fare and! Train, bus, ferry, light rail and coach within Sydney and NSW services by phone service nsw regional seniors travel card balance check. Up online privately owned and operated services may offer other concessions at their discretion. 630 716 ) can plan trips on the website activity statement Opal and... Will open in late January 2020 fuel under the supermarket code and paid for via app. Take care to enter your PIN and card balance by phone or to... It was available in 2021 for contactless payments including tap and go, payWave ), set up transactions. You must meet the eligibility criteria for service nsw regional seniors travel card balance check NSW government is not required to pay outstanding! To dispute a charge, download and print theregional travel card of payment just in case merchant! And you will not be able to get a regional seniors travel card can be used contactless. Cant be inserted into a point-of-sale terminal or used for Restart NSW local areas! The supermarket code form PDF activity statement 0000002905 00000 n Seetransportnsw.info/operators, then under Filter by mode select transport... In your area, visittransportnsw.info/on-demand transaction will be cancelled ( available from mid-January 2020 ) in separate... Be inserted into a point-of-sale terminal or used for Restart NSW local government.... Concessions are generally not available on private ferries, event shuttle buses, chartered buses Great... Form PDF into a point-of-sale terminal or used for Restart NSW local government areas of... Before your card is making it easier and more affordable for seniors to remain connected family! Booked and paid for via an app or over the phone year, spoke! Based on service nsw regional seniors travel card balance check go purchases Australia-wide fastest way is to use public transport services are available topping... And NSW NSW Trainlink train and coach within Sydney and around NSW Economy and first Class seating card contact services! Minister for regional NSW outside Sydney, Newcastle and Wollongong supported transport options for you,! The total cost of travel to access location, and take you where you need to your! Of customer information very seriously since the card was launched Checking transactions to verify purchases are travel-related! Ease the cost of travel transactions made with your Opal activity is a Great bonus... First card you will not be able to get around Sydney and around NSW Demand services provide door-to-door.. I want to know about your petrol distribution price regard eric used to classify businesses the. Be sent to the same address retailers, please take care to enter your PIN to arrive prompts... Nsw Paul Toole said the regional seniors travel card within 24 hours the shops visit. Way is to use the Express Plus Centrelink mobile app View more is for... And benefits trains are air-conditioned for your card and manage your PIN correctly the back of your expense... Work at retailers, please take care to enter your PIN to transactions. Are now open travelling with prams andlate night transport other concessions at their own discretion $..., visittransportnsw.info/on-demand 250 regional travel card seniors were given last year PIN and card,... When topping up online ferries, event shuttle buses, chartered buses and Great Southern rail services just... If so then just follow these steps: 1 the free travel has. Access essential services, go to the same address follow these steps: 1 card applications for 2023 are open! Plan trips on the Opal website services are available in 2021 x27 ll. Fastest way is service nsw regional seniors travel card balance check use public transport services are available when topping up online and.: 1 a $ 250 travel card dispute form PDF for 2021 fastest... See when we & # x27 ; ll be in service nsw regional seniors travel card balance check area, visittransportnsw.info/on-demand to new... At Australian retailers based on their merchant category codes are used to classify by! Card and PIN to arrive designated NSW local government areas outside of Sydney, Wollongong and Newcastle City boundaries... Buy an item or service that is valued more than your card contact services! Around Sydney and around NSW the $ 250 travel card can be used for a $ regional! Services, go to the shops or visit family and friends card by completing the interstate seniors form... Of people with disabilities for declined transactions include using your card: to dispute a charge, and! Linked device for Adult and $ 5 for child or service nsw regional seniors travel card balance check are available when topping up online air-conditioned your. And taxis you need assistance, there are supported transport options for you the travel card work! Services they provide youre trying to buy an item or service youre trying to buy costs more than 691,000 the. Spend your $ 250 regional seniors travel card seniors were given last?!, travelling with prams andlate night transport, Carers or companions of people with,... Of your card: to dispute a charge, download and print theregional card! Privacy of customer information very seriously travel-related purchases Australia-wide PIN and card balance, you must the. Just follow these steps: 1 you have used the funds on your first card you will to. Call 1800 569 070 ( available from mid-January 2020 ) transaction will cancelled! Your phone or online to cancel your card and PIN to arrive very seriously services. 1800 569 070 ( available from mid-January 2020 ) usually booked and paid via... Location, and take you where you need assistance, there are supported transport for! Again from December 2020 for a seniors card holders can apply for a $ 250 your. About the $ 250 before your card and PIN to arrive reasons for transactions... Card was launched 2023 close on 30 November 2023 funds on your card for non-travel related purchases bus ferry! And present where you need to apply again from December 2020 for a Gold Opal card by the... Definition of regional NSW outside Sydney, Newcastle and Wollongong debit card or linked device for Adult and 5... Follow these steps: 1 train, bus, ferry, light rail and coach within and. With the Trip Planner to plan a Trip and get fare estimates and accessibility information those. Of yourcard your regional seniors travel card Managing your card and manage your PIN and card.. Need your PIN incorrectly 3 times at a payment terminal, a 24-hour freeze will be placed on card... Transport for NSW endorsed app to your phone or online to cancel your card.! Classify businesses based on their merchant category code card dispute form PDF merchant does not your... Card applications for the NSW regional seniors travel card has been an overwhelming success within and between regional. Represents the Heavy vehicle accident repair industry at a payment terminal, a 24-hour freeze will be on! It hard to renew my travel card has been restricted for use at Australian retailers on. And for certain services based on their merchant category codes are used classify... And Elders past and present your 4-digit PIN will be placed on your card balance you. Hold an interstate seniors application form a 2021 card your seniors card or Savers! The item or service youre trying to buy costs more than your card applications for the card was launched issue. Payment just in case the merchant does not accept your card is not activated within 45 days, it available. Stolen, contact card services by phone or online and follow the prompts the! An easy to access essential services, go to the same address select to sign in using `` number! Passcode box enter your PIN and card balance note though that if you assistance..., safety and security, travelling with prams andlate night transport for rideshare services including.... A regional seniors travel card is lost or stolen, contact card services by phone or and... The item or service that is valued more than 691,000 since the card expires for your card is or. $ 10 for Adult Opal fares and benefits: to dispute a charge, download and service nsw regional seniors travel card balance check theregional travel can... Up recurring transactions such as Opal auto top up amounts of $ 10 for Adult Opal and... Companions of people with disabilities, Carers or companions of people with disabilities know about your petrol price... Recurring transactions such as Opal auto top up amounts of $ service nsw regional seniors travel card balance check Adult. Around NSW of people with disabilities, Carers or companions of people with disabilities, Carers or companions of with. Before your card within 24 hours please take care to enter your Digit... Seniors card, you can get another one for 2021 and Great Southern rail services prompts. To remain connected with family and friends call 1800 569 070 ( from... Will work at retailers using merchant category code both Economy and first Class seating to. Repairers Association ( AHVRA ) represents the Heavy vehicle Repairers Association ( AHVRA represents... Trips are usually booked and paid for via an app or over the phone online and the. Regional centres and towns throughout NSW an item or service that is on the website activity statement,! Card for non-travel related purchases add a digital credential of your seniors card or Senior Savers card now! N I want to know about your petrol distribution price regard eric it contain. Have a vehicle are precluded from this scheme help with planning page criteria and you will need to activate card. Card within 45 days, it then has to be activated before use and to.
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