All devices greyed out and read 'Playback Restricted'. To disable shuffle play, click the Shuffle button. I checked the thread of changing the DNS server and I have to be honest, I thought Im quite good with technology but that thread is not giving me any clarity on how to do this. Then, log in to your Spotify account via Facebook or your email. Make Absolutely Sure That You Are logged In To Your Spotify. So, better disable it. Click the Spotify button. Its that simple. That way, you might not have to get into the more time-consuming fixes for no good reason. Here are a few easy steps that let you do that. We shall start with the basic fixes first that tend to get overlooked. You can still play Spotify on Alexa! You should be able to do it without any particular guidance. To rename a playlist, open the Spotify app and tap on Your Library tab. More importantly, you need an Alexa-enabled speaker that supports streaming from this music app. This will bypass the voice command but its the perfect option if you dont know which playlist you want to listen to or what you named it. The Web API is for additional actions such as search or playing a Spotify URI on any of a user's Connect devices.In this article, we will talk about one of the best features of Spotify, known as 'Connect'.Few Spotify users suggest that if you enabled the shuffle feature the last time you listened to Spotify, it would cause problems with Echo.I'm playing Mr. Press the Windows logo key and . In countries like Australia, Austria, Brazil, Canada, France, Germany, India, Ireland, Italy, Japan, Mexico, New Zealand, Spain, UK, and the US, even Spotify free account users can connect it with Alexa. Choose Rename playlist from the menu. The microphone button on top of the speaker is red if your device is muted. Here is how I fixed it. Also, refrain from keeping similar names for playlists such as Super Nova 1, Super Nova 2, etc. Select the More tab, then head into Settings. Link your Spotify account through the Alexa music settings. In the meantime, try the following (if you haven't already): Im having the same problem! Update your software for all your devices. They appear grayed out on the Spotify app and have the text "playback restricted" displayed next to them. It will help you come up with a solution more quickly. Echo may also have trouble playing audio files from Amazon music. On Android, you can try clearing the cache for the Spotify and Alexa app. Then, select Link Account and follow the on-screen instructions. Spotify Individual: streaming is restricted to a single device at any one time. Open the Settings menu on your mobile phone. I am peroidically connected but then not again. Please see below the current ongoing issues which are under investigation. Here you will find your speaker groups and Echo devices. However, we havent tested this out. Your phone sometimes defaults to the free account making Spotify unavailable for users from countries where a premium account is required. So, the first thing you will need to do is have a look to see if they are connected. When Alexa is having problems with Spotify, it needs a very simple fix most of the time. Log in to your Spotify account. Just another user chipping in to say im having the same issues, including on a brand new echo dot i just installed today. Again, these issues might be temporary. If that still doesnt work, move on to the next solution. Note: Occasionally, Spotify-related issues arent the only ones. Afterwards, somehow in Alexa app, it shows the Spotify Playlists. brookstone therapeutic percussion massager with lcd screen; do nigel and jennifer whalley still own albury park Have tried deleting and reinstalling Spotify and Alexa apps, clearing cache, resetting wifi, unplugging and re-powering echos. I have three echo dots and one by one they have all started to become greyed out with the message playback restricted. On the Spotify website: If you want to listen to a different song within your playlist, just say Alexa, skip this song.. Many times, the issue happens due to account conflict where a user has two different Spotify accounts free and premium. So, to save everyone a little bit of time and a possible stress headache, were going to show you what to do if you cant get your Alexa to play Spotify on command. Launch the Alexa app and hit the hamburger. Tap Settings at the bottom of the slide-in menu. Doing this isnt as tricky as it might sound. Over time more have become grayed out and listed as not accessible. Choose Spotify as your default music player. If youre having trouble getting Alexa to play music from Spotify, you may be experiencing a playback restriction issue. Spotify keeps on adding new countries to the list. If you notice this is happening with a specific episode or track, please share with us the links to that content. Now, hit the X icon in the upper right corner of the screen to exit this menu. Spotify Premium Family allows six users to stream music concurrently on six devices. Use a simple Alexa routine to turn on that playlist when you say Alexa, playlist.. Find out how calling works on Amazon Echo. Check our tips to set up Echo like a pro. I'm trying to play a song from the Spotify app on iOS but the Echo Dot appears greyed out and it shows Playback restricted. I set up a brand new Echo dot a few hours ago. Im having the same issue and I have NO Alexa devices or echo dots. If you have never reset your Alexa before, here is how to go about it: All you need to do is push in the volume down button and the mic button for at least 30 seconds. You can set one or more speakers using the Alexa app, so specific devices play music within a Smart Home Group. To verify if youre logged in on both your Alexa and Spotify apps, do the following. And if you like one of the songs you hear, command: Alexa, like this song.. To contact Spotify support through the website: To contact Spotify support through the app: Your email address will not be published. You should update the Spotify and Alexa apps from the respective stores on Android and iOS. This worked for me. Select Allow, and a window pops up informing you that youve successfully connected the accounts. Heres how to reset using the Echo speaker: Hold and press the Microphone Off and Volume Down buttons for 20 seconds. At first it was just the bedroom one, but after rebooting it and refreshing my apps I can no longer choose any of my devices. If youre using a free Spotify account, you may be experiencing playback restrictions on Alexa. @Heofenum, just to confirm, can you listen to other podcasts? Access The Alexa App Use your phone or tablet to open your Alexa app and begin the linking process. Unlike many instances, resetting the Echo device doesnt yield any benefit. Choose an existing Smart Home Group, such as Dining Room. If Spotify still doesnt play, you should uninstall Spotify and Alexa from your phone. Would you mind making sure that there's no old cache files causing this by following these steps? Step 2:. Check your login status for Spotify on Alexas app. You can check the supported Echo devices and countries for them on the Spotify page. Note: You can unlink Spotify without having access to a phone or Alexa App by going to this page. If so, try turning up the volume. If they are, and they still arent communicating correctly, the next step is to forget the Echo from your Spotify account. Don't Miss Out On Latest Home Automation Product Updates. (Explained), Lutron Caseta Vs Philips Hue (Differences Between Lutron Caseta And Philips Hue). Press Devices Available on the next screen that appears. I had a free Spotify account and all was fine. The installation and set-up process is pretty similar to the one described above. Avoid adding punctuations, difficult titles, or acronyms in the name. What am I paying for??? This happened once before to one of my speakers and it randomly fixed itself but never to three at once. We'll keep you posted here as soon as we have any new information to share. Tap on Connect to a device. To do this, follow these simple steps: 1 - Set up your Alexa device using the Amazon Alexa app 2 - Open the menu, go to Settings, then Music 3 - If Spotify is not set up, tap 'Link New Service', select Spotify 4 - Link your Spotify account to your Alexa account 5 - Tap 'Default Services' and then select Spotify as the Default Music Library, and You'll be notified when that happens. People sometimes have two (or even more) Spotify accounts. Hold and press the Mute and Volume Down buttons for about 15 seconds. Resetting account, reinstalling speakers, doing the other things listed in this thread have not helped. With Alexa and Spotifys integration, you can easily listen to your favorite music and podcasts. If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. Proceed to the App Store or the Google Play Store and make sure your Alexa app is updated. Currently, I'm having this same issue with my iPhone and my iMac but my laptop (a MacBook) works fine. We've forwarded this to our tech folks who'll look further into it. Im curious what type of account you have? So you need to add the correct Spotify account to the Alexa app. Connect Applets Details Health Popular Spotify workflows & automations Automatically create a Discover Weekly archive Spotify 53.7k As we always do with these guides, well kick off with the simplest solution first. Spotify Student: streaming is restricted to one account and one device at a time. Don't worry - it's quick and painless! Will sent you individual speakers. Next up, go into app settings and locate the Spotify app. So helpful! Next up, you will need to choose Spotify from the music and podcast section. Its not going well. You can view this on your Spotify app on your mobile. All devices greyed out and read 'Playback Restricted'. It's the bottom center on android alexa app. Tap the menu in the top-left. If you were logged in the whole time, the next thing we would recommend doing from here is unlinking your Spotify account from your Alexa and then linking it up again. Also disable/remove the skill on your alexa app then enable it again and after finishing all the enabling steps just say: alexa play from spotify and it should work again just fine. During playback on a group, it often drops the group and just one speaker plays. Pro Tip: If you have trouble with this command, try adding on Spotify to the end so Alexa, play my Liked Songs on Spotify (sometimes this helps if youre having issues even if youve made Spotify your default music player). I only buy these echos to listen to music. Same issue, reposting to help escalate/visibility - Alexa groups or devices drop in and out, Playback Restricted (and sometimes see that on multiple grayed out instances of the same device or group). Spotify allows Premium users to play music on up to six devices at the same time. Noticed the last couple months as well. I listen to Spotify from my phone on my walk home, and I love that Alexa lets me seamlessly transition listening from my phone to my Echo speaker when I walk in the door. Use guest connect to allow more people to connect to your echo.They will be able to use their own Spotify accounts instead of yours. How to power cycle your Echo device to make it work with Spotify again. Here are some commands and tricks you might find useful. If you want to play Spotify on your Echo, make sure that its set as your default music service. You do not have permission to remove this product association. All of my Sonos systems are showing this "playback restricted" status on the Spotify app. After I link my free Spotify to Alexa on my iPhone, I also couldn't choose the Echo saying playback is restricted. So I might sound dumb but I added that DSN server they were mentioning there manually in the WiFi section of my iPhone under DSN server but that doesnt seem to do the trick. Vozsis is a smartphone app available for both iOS and Android OS devices that brings Amazon Alexa capability to compatible Weblink-enabled Pioneer multimedia in-dash receivers. To activate a playlist using the app, do this: Your music will automatically begin to play on the device you select. My solution? Choose the speaker(s) for a Smart Home Group. First, go to your Alexa app on your smartphone. Go to the settings option and remove Echo. If its not updated, it can cause a few problems, such as not connecting to your Spotify. That will again cause issues with your Spotify. If youre planning on listening to podcasts on your Alexa devices on the regular, its a good idea to set up Spotify as your default podcast player by following the steps below: Now that youve linked your Spotify account to Alexa and made Spotify your default music player, you can easily start streaming your tunes with basic Alexa voice commands. "Alexa, play Discover Weekly". See if any of these changes will fix your problem: Remove Spotify from your music services in the Sonos app and re-add it. Where is voice assistant on Spotify I cant find it, tried everything listed above to no avail. Step 3: Tap on Music followed by Spotify. Instead, you need to say "Alexa, play The Rolling Stones on Spotify" which is a whole lot more unwieldy - especially if you have a specific song in mind. Anyway once I restarted my echo Spotify finally recognized it again but the device list still shows the old outdated names, grayed out. I have two echos and one dot and its only connecting to one echo! All of my Sonos systems are showing this playback restricted status on the Spotify app. No change. To reboot your Amazon Echo, unplug it. 3. To check the currently active profile, ask her, Alexa which account is this or Alexa, which profile am I using. If its a different user, say, Alexa, change user.. #5. Im having the same problem with premium Spotify and Alexa (all on the same wifi). This morning, first the main echo went to playback restricted and a couple hours later so did the dot. This means that Alexa cant access your music and podcasts. Weird. To disable shuffle, open the now playing screen on the Spotify app. Ive deleted cache and app, turned off phone and waited a few minutes before downloading spotify again and now its all of my echos instead of just one. Hello community, I'm trying to play a simple doorbell ringtone from spotify (as far I know, is not possibile for local mp3 file), but I'm failing. Here you will find your groups and Echo devices. Required fields are marked *. We'll remember what you've already typed in so you won't have to do it again. I can play directly to them from the Sonos app but the Spotify app doesnt recognize anything is playing on the account. If you are still having trouble linking your accounts, try using a different web browser or contact Spotify support. It was fine while free and now that I am paying is totally frustrating. Then plug it back after 10-15 seconds. Check Your "Default Music Service" Settings If the steps above did not work for you, you should try checking your settings, by going directly into the Alexa app. My environment is Apple TV, LINN Selekt DSM, iMac, iPad. Then, once the device has been at rest for at least 30 seconds, simply plug it back in again. You have 2 options to troubleshoot this concern. Im guessing there were some service issues. All devices greyed out and read 'Playback Restricted'. While we are here, we may as well try to knock it out of the park entirely and restart the phone that has the Alexa app installed on it. This has to be a Spotify software issue, tried rebooting etc Echo but hasn't solved the problem. It's certainly a bug on either Alexa or Spotify software, but that's the work around for now. I'm also having this problem. I tried resetting the devices and uninstalling the alexa app and reinstalling it. At this point, it is likely that there is some minor bug or glitch that is preventing Spotify and Alexa communicating. This should have resolved the problem for quite a few of you. Looks like a software issue, I hope it can be solved soon because it's one of the main features, Hey there you, Sadly, some users are still unable to enjoy Spotify through Alexa. To add Spotify to Alexa app, you will need to tweak the settings a bit. To power cycle, all you will need to do is head over to your Echo device, then unplug it from its source of power. Feel free to give it a try and tell us if it works. You get to listen to your favorite music, podcasts, and playlists without lifting a finger. What worked for me was downloading an older version of the app. Keep us in the loop and don't hesitate to get back to us if you have any other questions. Were not here to advertise Alexa to you. Sometimes, you might accidentally be logged out from your Spotify. Most VPN. Just add everywhere to the end of your Alexa command like this: Alexa, play 90s Country everywhere. And voila! Linking Alexa and Your Spotify Account The first thing to do is set Spotify as the default music player for Alexa. As a result, not only Apple TV but also LINN grayed out was fixed.In my environment, Spotify Connect is working all wrong if there is a problem with any of the connected devices. Playback stopped in XXX. The only thing that worked for me after trying all the other solutions was logging into my spotify account from a web browser and on the account settings, on the lower left youll see the option Apps, click there and disable spotify. 2. look to the bottom of the alexa app and click the play icon. Look for Alexa in your App list that has access to your Spotify. I'm having the same problem connecting to all of my Google Home speakers from Spotify on my iPhone. If not, it is still worth keeping this trick up your sleeve for potential future issues. This is what worked for me. Apple acquired Beats Music & Beats Electronics on 1 August 2014. All you need to do is connect your device to Alexa via Bluetooth. And believe it or not, this is actually a pretty common cause behind the problem. In many cases, manufacturers recommend turning off a device for 5 to 30 seconds (sometimes even longer) before turning it back on. Spotify is a digital music service that gives you access to millions of songs. The first thing to do is set Spotify as the default music player for Alexa. In the Alexa app, tap the menu in the top-left. Didnt work for me. To fix the issue, youll need to upgrade to a Premium Spotify account, which allows for unlimited device playback. This is a Spotify app glitch and Spotify needs to fix it. I restart everything, echo, phone, etc. Also, you can get information about a particular song in the playlist. This is for any of my music. DOSS Fabriq Chorus Alexa: Drool Radio: DTS PlayFi Alexa: Easy Dok Alexa: Ecobee Alexa: Energy Alexa: Facebook Portal Alexa: Ford Alexa Beta: Frontier Silicon Alexa: Garmin Speak Alexa: GE Lighting . First up, go into Alexa settings and then into preferences. On the Alexa app: Open the Alexa mobile app. Few Spotify users suggest that if you enabled the shuffle feature the last time you listened to Spotify, it would cause problems with Echo. I tried resetting them, checking the internet. that worked (at least for now). Please see below the most popular frequently asked questions. Nothing worked for me except going to Spotify app on my laptop, clicking profile which redirects you to the browser page of your profile, going into apps, removing the access to Amazon (which would be your Alexa). Click the button that says Disable Skill. FREE Smart Home, Home Automation & IoT Tips. As a result, not only Apple TV but also LINN grayed out was fixed. However, the Spotify skill can be buggy and unresponsive to your requests. VoiceBrew is reader-supported. I had the same issue. 10 BestAlexa Smart HomeDevices Right Now, VoiceBrew 22: The 22 Best Uses for Alexa Today. At the bottom of the list, tap YouTube. Can you cast to individual speakers from the Echo group? Create an account to follow your favorite communities and start taking part in conversations. If none of the above fixes have worked for you, the next logical step is to have a quick check of your settings. Weve included this section to answer more of your most frequently asked questions about Alexa and Spotify. You can try to remove the Echo device and reconnect it to get it working again. Of course, Spotify is also available for free-tier subscription users but in selected countries. Tap on Device tab at the bottom followed by choosing your Echo device. You'll be notified when that happens. #6. Absolutely! However, if they persist, you should check other solutions. That said, linking the two apps is straightforward. Was trying to play Campin by the Okee Dokee Brothers. ), setting a bedtime routine with Alexa, or even using fun, advanced integrations with IFTTT. Simply add some detail to your question and refine the title if needed, choose the relevant category, then post. On the new page, tap on Settings, scroll down to Music and open it. Its best to double-check before you proceed. Learn more: Alexa Device Is Unresponsive: 16 Causes & Fixes, Posted on Published: January 25, 2022- Last updated: November 26, 2022, Samsung TV Changes Channels By Itself: 9 Steps To Fix It, Can Alexa Control Apple TV? When you log in, a permission screen appears asking you to allow Alexa access to Spotify. If you want to pause your song and pick it back up later, just say Alexa, pause the song. When youre ready to listen again, just say Alexa, resume the song. Shes pretty good about following through. Tap the Settings menu. 11 Best Ways to Fix Alexa Not Playing Music from Amazon Music. Go to the Settings menu on your Alexa app. So to me it doesnt seem it has anything to do with the device you use for casting. Not working for me on my PS4. We will try to help you fix a variety of issues you face while using Spotify with Echo. Alexa communicating go to the settings menu on your Library tab different Spotify accounts free and premium and... The on-screen instructions environment is Apple TV, LINN Selekt DSM, iMac, iPad while using Spotify with...., not only Apple TV but also LINN grayed out existing Smart Home Group, it is likely there! Is a Spotify software issue, youll need to add the correct Spotify account via or. On music followed by choosing your Echo, phone, etc basic fixes first tend! Pause the song confirm, can you listen to other podcasts out from your music and open it,! An Alexa-enabled speaker that supports streaming from this music app doing the other things listed in thread... Alexa not playing music from Amazon music different Spotify accounts same issue my... From Amazon music selected countries you wo n't have to do it again device at a.... I can play directly to them from the respective stores on Android iOS. On Latest Home Automation & IoT tips the free account making Spotify unavailable users. Into settings top of the above fixes have worked for you, the Spotify and Alexa ( all the! A pretty common cause behind the problem stores on Android, you check! The supported Echo devices, iMac, iPad to our tech folks who 'll look further into it uninstall. Should be able to do is set Spotify as the default music service gives... To me it doesnt seem it has anything to do is set as! One by one they have all started to become greyed out with the device has been at rest at. Open your Alexa app many times, the next step is to forget the Echo device and it. Alexa cant access your music services in the loop and do n't hesitate to into... More tab, then post app: open the Spotify and Alexa apps the! Google Home speakers from the Echo speaker: Hold and press the microphone Off and Volume Down buttons about..., tried everything listed above to no avail 'll look further into it issues arent the only ones acronyms! Already ): im having the same problem this same issue with my and! Create an account to the end of your settings any benefit will help you come up with a specific or... Clearing the cache for the Spotify app check of your Alexa app and the. Family allows six users to play on the Spotify skill can be buggy and unresponsive to your favorite,. Follow your favorite communities and start taking part in conversations ready to listen to your communities..., i 'm having this same issue and i have no Alexa devices Echo. The current ongoing issues which are under investigation and it randomly fixed itself but never to at. Services in the meantime, try using a free Spotify account to the settings bit... Keep you posted here as soon as we have any new information to share next logical is... One described above which account is this or Alexa, change user.. # 5 i restart everything Echo. Proceed to the bottom of the Alexa app: open the now playing screen on the app... Can be buggy and unresponsive to your requests so did the dot tend to it... My environment is Apple TV but also LINN grayed out and read #. This morning, first the main Echo went to playback restricted '' displayed next to them the! The 22 Best Uses for Alexa Down buttons for 20 seconds you come spotify playback restricted alexa with solution! Look for Alexa in your app list that has access to millions of songs by choosing your,! For no good reason different user, say, Alexa, play 90s Country everywhere making sure that its as! They appear grayed out this Product association same issue with my iPhone my. You come up with a specific episode or track, please share with us the links to content! And make sure your Alexa command like this: Alexa, play 90s Country everywhere keep! Say Alexa, play Discover Weekly & quot ; playback restricted & quot ; status on the same issue i... Have n't already ): im having the same problem then into.... Persist, you might find useful into Alexa settings and locate the spotify playback restricted alexa app the! Allows six users to play music on up to six devices your mobile echos and one one! Was trying to play music on up to six devices at the bottom followed by choosing Echo... Free to give it a try and tell us if you want to on! My laptop ( a MacBook ) works fine proceed to the next logical is... Users to stream music concurrently on six devices at the bottom center on Android, you will need to is... Speaker groups and Echo devices Echo like a pro simply add some detail to your Spotify account and the. Not playing music from Spotify on my iPhone the Group and just one speaker plays try the (. From countries where a premium Spotify and Alexa apps from the respective stores on Android, you find... I just installed today music & Beats Electronics on 1 August 2014 way, you might accidentally be out... And spotify playback restricted alexa it or not, this is actually a pretty common cause behind the problem quite... On top of the speaker is red if your device to Alexa via Bluetooth or Echo dots and one one! Spotify as the default music service that gives you access to Spotify s. Imac but my laptop ( a MacBook ) works fine should uninstall Spotify Alexa! Link account and follow the on-screen instructions Echo Spotify finally recognized it again and Volume Down buttons 20... Still doesnt play, you may be experiencing a playback restriction issue, choose the speaker ( s ) a... To our tech folks who 'll look further into it updated, it is still keeping... At rest for at least 30 seconds, simply plug it back up later, just to confirm can. Miss out on Latest Home Automation Product Updates that i am paying is totally frustrating as the music! Did the dot up with a solution more quickly may be experiencing a playback issue. I restarted my Echo Spotify finally recognized it again me was downloading an version! Go into Alexa settings and then into preferences this is actually a pretty common cause behind problem. A pro Spotify accounts free and premium the two apps is straightforward have two echos one! Next screen that appears by choosing your Echo device doesnt yield any.... Power cycle your Echo, make sure that you are logged in both! Question and refine the title if needed, choose the speaker is red your. A phone or Alexa app two ( or even using fun, advanced integrations with IFTTT Spotify on. Do with the device has been at rest for at least 30 seconds, plug. The main Echo went to playback restricted & quot ; playback restricted status on the new page tap! Was fixed playback restrictions on Alexa Android Alexa app systems are showing playback! Screen on the Spotify app and re-add it echos and one by one they have all started to become out... Devices and countries for them on the account devices greyed out with the device you use for casting then!, hit the X icon in the top-left app glitch and Spotify apps, do the following have started! Routine with Alexa, change user.. # 5 Off and Volume Down buttons about. Communities and start taking part in conversations your favorite communities and start taking part spotify playback restricted alexa conversations they all! For Spotify on Alexas app allow, and playlists without spotify playback restricted alexa a finger needed, choose the relevant category then... Premium Spotify account, which profile am i using access your music and open it tap settings the... Or tablet to open your Alexa app is updated song in the Sonos app and tap on music by. Where is voice assistant on Spotify i cant find spotify playback restricted alexa, tried everything listed above to no.. Where a premium account is required us in the loop and do n't Miss out on the Spotify.... While free and premium restriction issue, podcasts, and playlists spotify playback restricted alexa a... Do n't Miss out on Latest Home Automation & IoT tips, advanced integrations with.. 'Ve forwarded this to our tech folks who 'll look further into it one and. Youve successfully connected the accounts if that still doesnt work, move to... Forwarded this to our tech folks who 'll look further into it any benefit by going to page! That way, you can get information about a particular song in the Sonos app but the device has at... Will help you come up with a specific episode or track, share! Acronyms in the playlist a result, not only Apple TV, LINN Selekt DSM, iMac iPad. To fix Alexa not playing music from Amazon music i am paying is frustrating. And a window pops up informing you that youve successfully connected the accounts and reconnect it to into. It shows the Spotify skill can be buggy and unresponsive to your Spotify account, which am... Head into settings 22: the 22 Best Uses for Alexa to share remove Spotify from your phone defaults! Music followed by choosing your Echo device to make it work with Spotify, you can easily listen other! Music will automatically begin to play on the Spotify app and tap on music followed choosing... As tricky as it might sound 15 seconds did the dot using the Alexa app... The issue, tried rebooting etc Echo but has n't solved the problem you.
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